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At Remasterify, we believe support should be as seamless as your creative process. Our team is available 24/7 to help you with anything, from technical issues and billing questions to guidance on using our AI mastering tools. Whether you’re perfecting your sound or exploring new features, our experts are just a message away, ready to provide, reliable assistance.

Reach us anytime through live chat or email for quick, personalized support. Your music never sleeps, and neither do we, because your success is our priority. For direct assistance, write to us at support@remasterify.com.

Frequently Asked Questions

1. What is 'mastering', and why is it important?

Mastering is the bridge between music creation and release, whereby a piece of audio is refined, cleaned up, and prepared for commercial standards. Mastering implements processes like equalization, compression, volume normalization and other techniques to make a track ready for consumption by outside listeners.

2. How does Remasterify work?

It's easy. We use advanced AI algorithms to analyze and process your music, delivering a professional-sounding master in minutes. Upload your track, and let the AI do the rest. Once processing is complete, you'll get a mastered version optimized for your desired sound and platforms, all while keeping the process quick and simple.

3. What is Mastering with custom AI models?

Mastering with custom AI models allows you to train the AI to master your tracks based on specific preferences. Instead of relying on standard presets, custom AI models learn from your unique style or reference tracks to apply the same mastering techniques you prefer. By analyzing the qualities of the reference tracks you provide, the custom AI can replicate elements like EQ, compression, and stereo width to suit your music style, making the final master more tailored to your vision.

4. What are the benefits of manual customization?

Manual customization gives you more control over the final sound of your mastered track. Manual customization lets you fine-tune important details like EQ, stereo width, noise reduction and mastering intensity. This flexibility is especially useful when the AI's adjustments don't fully align with your creative vision. By making manual changes, you can ensure the master matches your exact preferences. Whether you want to emphasize certain frequencies or adjust loudness, manual customization allows you to create a truly unique and polished final product.

5. What types of files can Remasterify work with?

We currently offer support for all .AIFF, .WAV and .MP3 files up to 1 GB in size.

6. If I use Remasterify do I lose the ownership / rights to my songs?

Not at all. Using Remasterify does not affect your ownership or rights to your music. Your tracks remain 100% yours, and Remasterify only helps with the mastering process. You retain complete control over your songs, including distribution and royalties.

7. Have more questions?

Click on the top left contact us button to get in touch with us.